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Sr. Technical Program Manager- Connectivity

29 days ago | Buenos Aires, Argentina | Salesforce

Sr. Technical Program Manager- Connectivity

29 days ago | Buenos Aires, Argentina | Salesforce

Salesforce

Opening date:March 25

Closing date: April 26 2021

Industry:

Type:Full Time

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

In this critical Technical Program Manager role you will join our fast-growing team as a facilitator for successful and predictable delivery of key product initiatives. Program Managers are team players who support and protect our core values, respect for our people, and keep trust first and foremost throughout program lifecycle. Product programs at MuleSoft spans from portfolio management through to product, customer and company readiness, including field enablement and customer validation. In this role you will help product teams manage complex dependencies and initiative timelines . The position requires working cross-functionally with MuleSoft Sr product leadership (C-level & SVP) as well as product managers and team leads from engineering, architecture, product marketing, sales, technical field and back-office teams. The ideal candidate must enjoy being challenged, learning-by-doing, working as a team and have excellent communication and people skills. You're a great fit for this role if you're a project wrangler, an agile practitioner, a strong collaborator and a driver for metrics.

Program Management Responsibilities

  • Drive planning and execution with initiative owners

    • Work with product owners to break down and organize work into an effective plan
    • Ensure visibility of work and its status in our systems of record
    • Proactively identify and track risks and mitigations
  • Act as expert and trusted advisor for all internal product lifecycle and business processes

    • Provide guidance and coaching to help teams understand and follow best practices
    • Drive clear decision making required to balance risk, effort and timelines
    • Ensure proper data collection, monitoring and controls are in place
  • Facilitate cross-functional collaboration

    • Drive identification of and alignment on interdependencies between teams
    • Aide in driving cross-functional conversations to closure with next steps and owners
    • Communicate effectively with technical and non-technical stakeholders
    • Handle escalations and/or negotiations that can’t be resolved in a timely manner
  • Lead and implement process improvements (change management)

    • Ensure appropriate, regular cadence of communication across all stakeholders
    • Conduct retrospectives and gather feedback and data on program success metrics
    • Work to improve processes while managing active projetcs

Position deliverables

In 30 days you will

  • Learn existing programs by shadowing and assisting other program managers with initiatives in flight
  • Learn our systems of record (Aha, Jira)
  • Learn who key stakeholders are
  • Understand Anypoint Platform products (take our Fundamentals course)
  • Begin onramp to your assigned initiative

In 60 days we expect you to

  • Work with initiative owners to develop & document initiative strategy and create a comprehensive initiative plan
  • Ensure clear success goals, metrics and acceptance criteria are set for product, customer and company readiness
  • Get cross-functional feedback and alignment on program plan & metrics

Within 90 days you will be able to

  • Ensure initiative entry criteria is complete and conduct kickoffs
  • Drive regular cadence of initiative reviews and updates
  • Prepare initiative status reports and executive staff briefings

Minimum Experience Required

  • 5+years experience managing technical, complex initiatives & projects from initiation to completion for a SaaS/PaaS based organization
  • Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions.
  • Proven ability to work and effectively, prioritize and organize your work and the work of others in a highly dynamic environment
  • Ability to execute and manage performance and expectations within a cross-functional, matrix management environment
  • Experience practicing principles of Lean and Agile and how to blend with traditional project management best practices
  • Preference for collaborative work as a member of a multidisciplinary team
  • Experience overcoming the difficulties of managing projects with remote and global team members
  • Strong written and oral communication skills
  • Ability to perform business / systems analysis to assist with process solutions
  • Experience with using JIRA
  • Familiarity with MuleSoft and Salesforce a strong plus
  • Preferred certifications in one or more: Agile Scrum Master, Kanban, Scaled Agile, APMG, Six Sigma Belts

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.

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Senior Technical Program Manager, Data & Privacy

29 days ago | Buenos Aires, Argentina | Auth0

Senior Technical Program Manager, Data & Privacy

29 days ago | Buenos Aires, Argentina | Auth0

Auth0

Opening date:March 25

Closing date: April 26 2021

Industry:

Type:Full Time

Job description

Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M and valuation of nearly $2B. We are growing rapidly and looking for exceptional new team members to add to our exceptional talent pool - and who will help take us to the next level of success. One team, one score.

Our vision is to provide people with secure access to any application in one click or less. And our promise is to make identity work for everyone—whether you’re a developer looking to innovate, or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Auth0 may be an ideal place for you to shine.

We’re growing fast here at Auth0 and are seeking an experienced Technical Program Manager to focus on the priorities and delivery efforts of our Data and Analytics team and to be the go-to voice for Privacy within Product Delivery. We rely on data and analytics to improve our products, make business and technology decisions, and optimize our internal ways of working. This role will support the enablement and adoption of the data platform and analytics assets across Auth0, implement compliance initiatives and projects, and operationalize our approach to data and privacy. Reporting to the Director of Program Management, we’re looking for someone with a passion for technology and data who thrives in a fast paced environment.

What will you be doing?

    • Define and manage strategic Data and Analytics program plans, inclusive of gathering requirements, defining key milestones and success criteria, anticipating and mitigating potential risks, and ensuring successful delivery of program objectives.
    • Partner with cross-functional stakeholders to establish and manage data governance processes that ensure access to high quality data for all business units, including (but not limited to) teams in Legal, Compliance, Marketing, Sales, and Finance.
    • Communicate schedules, priorities, risks, and status to all levels in the company.
    • Support the UAT process for data assets, work with business to develop enablement plans and drive adoption of data and analytics deliverables.
    • Ensure safe and secure data handling in partnership with key Privacy and Security leaders.
    • Lead comprehensive data services and product improvement projects, derived from feedback from customers and partners as well as internal stakeholders.
    • Support Product and Engineering teams to incorporate privacy-by-design principles into Auth0 products; help identify features or functionality to help Auth0 customers effectively manage their own privacy/compliance requirements.

Might Be a Good Fit If You

    • 5+ years’ experience in technical Program/Project Management managing consumer-facing software programs and/or embedded systems.
    • Experience building, adapting, and managing highly effective program management tools and processes in a startup environment.
    • Experience translating business outcomes into technical requirements (and vice versa) and facilitating alignment between technical and non-technical teams.
    • A passion for enabling teams to adopt, manage, and optimize data and analytics assets.
    • Ability to balance detailed record-keeping and organizational needs within a fast-paced, action-oriented technical delivery environment.
    • Excellent interpersonal, communication and collaboration skills, especially remote.

Bonus Points For

    • Experience with the development of BI dashboards in Tableau or Looker.
    • Familiarity and/or previous experience with distributed data systems and SQL.
    • Experience with statistical inference and associated toolsets.
    • Endless curiosity; an interest in exploring datasets in pursuit of a question or hypothesis.
    • Solid product-sense with the ability to understand data architecture and design.
    • Relevant privacy experience, especially in a Product and/or Engineering context

You can learn more about our hiring process here .

Preferred Locations:

    • #CA; #AR; #US

Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.

We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles .

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

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Project Manager

29 days ago | Buenos Aires, Argentina | COREBI Data & Analytics

Project Manager

29 days ago | Buenos Aires, Argentina | COREBI Data & Analytics

COREBI Data & Analytics

Opening date:March 25

Closing date: April 26 2021

Industry:

Remote opportunity

Type:Full Time

Job description

En CoreBI nos encontramos en la búsqueda de Project Manager SR para incorporarse a nuestro equipo de Desarrollo. Este puesto contribuye al éxito de COREBI cumpliendo un rol de liderazgo de cara al equipo y un rol de asesor de cara al cliente. Crea una experiencia de calidad para nuestros clientes proporcionando respuestas, acciones concretas orientadas a resultados mediante la coordinación de un equipo estelar.

Requisitos

Experiencia requerida

  • Experiencia mínima de seis años Trabajando en proyectos de Data y Analytics.
  • Experiencia técnica previa de al menos 3 años como Analista o Desarrollador Senior en Proyectos de data y analytics o líder técnico.
  • Experiencia en gestión de equipos.
  • Experiencia mayor a 3 años en Coordinación, Gestión y Liderazgo de proyectos.

Habilidades y características personales

  • Capacidad de relaciones interpersonales
  • Muy buena dicción.
  • Capacidad de Autogestión Facilidad para detección de problemas, análisis y propuestas de soluciones.
  • Orientación hacia los resultados
  • Capacidad de toma de decisiones
  • Habilidad para delegar tareas
  • Respuesta ante trabajo bajo presión.
  • Proactivo
  • Poder de negociación
  • Capacidad de dirección de personas.

Capacidades

  • Conocimientos avanzados de Bases de Datos. (deseable)
  • Conocimientos de las herramientas de Data y analytics existentes en el Mercado.
  • Conocimiento integral del Mercado de Data y analytics Principales competidores, posicionamiento de los mismos.
  • Conocimiento del abanico de servicios.
  • Curso / Certificación en Gestión de Proyectos (PMI) o afines (deseable)

Formación Académica

Graduado Universitario en Ingeniería en Sistemas de Información ó afines.

Beneficios

Medicina Prepaga de primera línea

Esquema de trabajo flexible (presencial/remoto)

Capacitaciones y certificaciones Técnicas

Plan de referidos

Capacitaciones de habilidades Soft

Clases de Inglés in Company

Bonificaciones en cursos y universidades

Plataforma de descuentos en gimnasios, gastronomía, indumentaria y más.

Proveemos soluciones y servicios para ayudar a las empresas a obtener de manera fácil y rápida las respuestas que necesitan a partir del procesamiento de datos complejos.

Nos especializamos en Business Analytics, Data Analytics & Big Data, tenemos conocimientos en todas las tecnologías líderes y experiencia en distintas industrias.

Contamos con oficinas en Buenos Aires, Córdoba, Bogotá y Chile

 

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Coordinador de Proyecto

29 days ago | Buenos Aires, Argentina | Kantar

Coordinador de Proyecto

29 days ago | Buenos Aires, Argentina | Kantar

Kantar

Opening date:March 25

Closing date: April 26 2021

Industry:

Type:Full Time

Job description

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... 

Job details

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 30,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

Our Worldpanel colleagues are the global experts in shopper behaviour, offering continuous monitoring, advanced analytics and tailored solutions to inspire successful decisions by leading organisations worldwide. Worldpanel turns purchase behaviour into competitive advantage across a diverse range of markets including tech, fashion, telecoms and FMCG.

Kantar Worldpanel

Coordinador de Proyectos (Operaciones Research)

Lima, Perú

Bogotá, Colombia

Key Accountabilities

  • Coordinar el equipo para cumplir con los targets ideales del proyecto, sean de muestra, calidad de los datos colectados, elegibilidad de la muestra.
  • Desarrollar campañas y publicidades en medios para captación de nuevos panelistas (participantes de los estudios).
  • Tener el control de piezas efectivas y evaluar constantemente la necesidad de cambiar las piezas de acuerdo con los targets de las campañas.
  • Controlar la efectividad de Leads recibidos por proveedores.
  • Elaborar diagnósticos de situación y proponer acciones de mejora en caso de encontrar deficiencia o caída en la colaboración sea en función de calidad o en función de rotación de la muestra.
  • Evaluar los procesos actuales e identificar mejoras sea de proceso o financiero. Trabajar cercano a los Supervisores para identificar puntos de mejora en el proceso
  • Contactar a todos los países para identificar las dificultades y procedimientos, en sentido de proponer soluciones regionalizadas y no localizadas. Estandarizar los procedimientos.
  • Promover la integración armoniosa de los países en un solo propósito, el logro del proyecto.
  • Estipular, hacer y evaluar los KPIs estándares, bien como las acciones y seguimientos en todos los Países.
  • Evaluar constantemente la producción del equipo de HDs junto a la supervisión para identificar necesaria correcciones para acomodación de los recursos.
  • En conjunto con los supervisores definir objetivos para cada uno de sus recursos en función del target definido en cuanto a cantidad de llamados diarios efectivos, tasa de conversión en hogares IBS a PS, rotación de muestra (bajas), seguimiento de calidad de colaboración, y otros KPI´s definidos para el proyecto.
  • Realizar otras tareas relacionadas con las descriptas a criterio de la Gerencia.

Capabilities And Experience

  • Estudios Universitarios: Nivel Superior en Marketing, Publicidad o afines.
  • Experiencia laboral en gestión de equipo y en áreas de reclutamientos digitales, conocimiento en publicidad y planificación de estrategia en redes sociales.
  • Deseable: 5 años en empresas de investigación de mercado o áreas afines
  • El candidato deberá residir en Lima (Perú) o Bogotá (Colombia)
  • Conocimiento de Paquete office complete, Softwares de CRM y Call Center
  • Marketing digital.
  • Proveedor de Leads.
  • Inglés intermedio (deseable).
  • Liderazgo, trabajo en equipo, Comunicación, planificación, Gestión de tiempo, Flexibilidad, etc.
  • Capacidad analítica y critica. Generar y proponer soluciones.
  • Visión de negocio y capacidad para la toma de decisiones.

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. 

Location

Buenos Aires, MontañesesArgentina

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.

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Project Manager Senior - Telco

29 days ago | Buenos Aires, Argentina | IBM

Project Manager Senior - Telco

29 days ago | Buenos Aires, Argentina | IBM

IBM

Opening date:March 25

Closing date: April 26 2021

Industry:

Type:Full Time

Job description

Introduction

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

At IBM we are looking for a Sr. Project Manager to join an international leading Project in the telecommunications field, it is a Complex project that will be covering both roll out and implementation to a Cogntive Contact Center, with which we will be working on different Squads in Agile mode.

Required Technical and Professional Expertise

  • You will be responsible for the Agile transformation
  • You will be responsible of roll out / implementation of Cognitive Contact Center
  • You will be responsible of the Squads and their productivity (between 30 - 50 team members).
  • You Will be checking the Squads different inputs and outputs
  • You will be assembling the different Squads Plannings

Preferred Technical And Professional Expertise

  • Minimum experience of 5 years leading Agile teams preferably in large/complex projects.
  • Strong knowledge of Agile frameworks
  • Strong knowledge in software engineering (Life Cycles, etc.)
  • Experience leading teams ( +30 team members)
  • Previous experience in development (desirable)
  • Previous experiencia in BPO (2 yeas desirable)
  • Agile Certification (Desirable)
  • English (Desirable)
  • Insights from the Telecommunications / Utility Industry (desirable)
  • Multidisciplinary Team Management on Major Projects

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Gerente de Gestión de Proyectos

29 days ago | Buenos Aires, Argentina | IT Patagonia

Gerente de Gestión de Proyectos

29 days ago | Buenos Aires, Argentina | IT Patagonia

IT Patagonia

Opening date:March 25

Closing date: April 26 2021

Industry:

Type:Full Time

Job description

IT Patagonia es una compañía de servicios en el área de tecnología de la información con más de treinta años de experiencia en el mercado informático.

Somos un equipo apasionado que trabaja y se divierte para crear valor al negocio del cliente, brindando soluciones tecnológicas personalizadas de acuerdo con sus necesidades.

En IT Patagonia creemos que los mejores resultados se alcanzan de manera colaborativa.

A través de la solidaridad, responsabilidad y confianza mutua, fomentamos la participación y la comunicación para crecer y lograr los objetivos.

¡Estamos desafiándonos constantemente y queremos que seas parte de nuestra transformación! Generamos esta oportunidad para quienes:

  • Busquen sentirse parte de una compañía con valores humanos y solidarios
  • Sean inquietos por aprender y se adapten a los cambios en un contexto dinámico.
  • Estén dispuestos a dar el máximo y tengan la capacidad de aprender a partir de sus errores.
  • Trabajen en equipo, les importen las personas y generen lazos perdurables en el tiempo
  • Sientan que el apoyo a la comunidad y el cuidado del medioambiente son causas realmente importantes.

En esta oportunidad nos encontramos en la búsqueda de un/a Gerente de Gestión de Proyectos para nuestra Software Factory.

Tendrá a Su Cargo Las Siguientes Responsabilidades

  • Gestión de Proyectos (PMO /SCRUM) y Productos.
  • Negocios de Transformación Digital
  • Conocimientos técnicos y teóricos para tener un rol de Manager Agile y que sepa cuando puede utilizar cada una de las metodologías.
  • Conocimiento para poder ser un SCRUM y formar equipos en dicha disciplina.

Requisitos

  • Marcada experiencia Gestión de Proyectos (PMO/SCRUM) que haya liderado proyectos de Transformación Digital.
  • +5 años liderando equipos de gestión de proyectos.
  • Experiencia en software Factory.
  • Conocimientos de la industria bancaria.
  • Excelente manejo de relaciones interpersonales.
  • Muy buen manejo de habilidades comunicaciones
  • Liderazgo
  • Planificación y medición de desempeño
  • Orientación a resultados
  • Buen manejo de relaciones interpersonales
  • Capacidad de trabajo en equipo
  • Pensamiento Analítico (Big Picture y Breackdown)
  • Actitud, responsabilidad y compromiso
  • Orientación al Cliente
  • Habilidad organizativa
  • Facilidad para incorporar y asimilar rápidamente los procesos de la organización
  • Capacidad para la mejora continua
  • Buen comunicador / orador
  • Conocimientos de time managment (administración del tiempo)
  • Excelentes habilidades de negociación.

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Delivery Project Executive

21 days ago | Buenos Aires, Argentina | IBM

Delivery Project Executive

21 days ago | Buenos Aires, Argentina | IBM

IBM

Opening date:April 02

Closing date: May 04 2021

Industry:

Type:Full Time

Job description

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

  • This role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.
  • They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW).
  • They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations.
  • They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables.
  • They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
  • They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization.
  • They support the Project Executive (PE) in identifying growth opportunities and contract profitability.
  • They own quality for service provided by the delivery organization and is are responsible for tracking and reporting on service level performance. Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
  • The employee Influences the functional strategy.

Skills

Environment:

Professional knowledge of function, business unit or country operations. Understand organizational resources, priorities, needs and policies.

Communication/Negotiation

Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.

Problem Solving

Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.

Contribution/Leadership

Leads multi-functional teams, or conducts special projects, or manages department(s) (national or international). Has vision of functional or unit mission. Influences people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy. Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives. Recognized as an expert in their field. Often no precedent exists.

Impact On Business/Scope

Accountable for projects or programs involving multi- functional, country-wide or regional teams. Responsible for overall functional program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.

Required Technical and Professional Expertise

  • Solid experience in Agile Project Methodology implementation and management routines;
  • Experience in consultancy, preferable in international programs.
  • Proven experience in participating and leading complex Financial Services projects.
  • Related to Financial Services projects: strong skills in solution definition, proposal preparation, client interaction, project leadership, execution control.
  • Good communication skills, ability to lead and collaborate with teams
  • Deep knowledge of key clouds: Telco, sales, services, marketing, communities

Preferred Technical And Professional Expertise

English: fluent

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Manager, Project Services

28 days ago | Buenos Aires, Argentina | IQVIA

Manager, Project Services

28 days ago | Buenos Aires, Argentina | IQVIA

IQVIA

Opening date:March 26

Closing date: April 27 2021

Industry:

Type:Full Time

Job description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

Job Overview

Provide day-to-day direction of staff and manage the Client Delivery Team to achieve client and company goals and/or initiatives; Support direct reports and drive continuous improvement in processes and procedures used by the project team; Perform duties and responsibilities of Project Manager/Set Up Project Manager when needed, for short-term or long-term assignments. 

Essential Functions

  • This position involves extensive mentoring and professional development of direct staff within the Customer Delivery Teams:
  • Manage assigned staff and day-to-day activities in accordance with organizational policies and applicable regulations
  • Responsibilities include planning, assigning, and directing work
  • mentoring and training staff
  • performance management, including appraising performance and guiding professional development, rewarding and disciplining employees as applicable
  • Continuous assessment of talent within project management and drive consistent, high-quality project management services
  • Develop and encourage a culture of delivering “best-in-industry” customer service by ensuring rapid identification of issues and problems and ensuring timely communication of resolution outcomes to both internal and external customers
  • Ensure that studies are planned and executed in accordance with FDA, ICH, and/or EMEA guidelines and that Good Clinical Practices are followed at all times
  • Report metrics to Associate Director related to productivity and quality
  • Act as a champion or business process owner as appropriate to ensure that Six Sigma or other projects are completed as described in the project charter and within the timelines agreed by company management
  • Participate in initiatives to improve employee engagement to positively impact operational results, customer satisfaction and employee retention
  • Actively participate or lead external customer meetings with sales as applicable
  • Participate in bid defense meetings to drive new and repeat business
  • Serve as liaison between Project Services, internal departments, external vendors and the sponsor during the life cycle of the project(s)
  • Foster a unified culture and facilitate collaboration, co-operation, sharing of information and teamwork
  • Build and own client relationship for assigned study and serve as a liaison between Sponsor and project teams
  • Lead communications and activities that further enhance the Client Delivery Team results and further strengthen the Client Governance structure
  • Initiate and manage appropriate customer health check calls for staff as applicable
  • Represent the company at Investigator/ Monitor meetings, internal and external authorities of regulatory bodies, and other Face to face meetings as needed
  • Participate in external and internal audits/inspections, as required
  • As needed, administer study training to sites, CRA and sponsors and establish regular lines of communication with sites to manage on-going project expectations and issues
  • Report on team performance against contract, client expectations, and project baselines to management
  • Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice

Qualifications

  • Bachelor's Degree Life Sciences and/or related field Req
  • Minimum 4 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment.
  • Strong people management skills with the ability to develop and lead cross-functional teams..
  • Excellent interpersonal, organizational and client management skills.. Direct line management experience preferred..
  • Strong knowledge of Project Services processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations preferred..
  • Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar
  • Centralized Laboratory systems preferred.. Experience in successfully leading large, global and complex Phase I-IV clinical trials preferred..
  • Demonstrated ability to work in a fast-paced while possessing strong organizational skills and an ability to meet deadlines..
  • Strong written/verbal communication skills including good command of the English language. In certain geographies where local language is desired (e.g. Japan, China), excellent command of local language with reasonable proficiency in English preferred..
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients..

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