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Employee Experience Program Manager


Technologie de l'information

Ordinateur et Logiciels

25 jours | San Antonio, Texas, United States | Rackspace Technology

Employee Experience Program Manager

25 jours | San Antonio, Texas, United States | Rackspace Technology

Rackspace Technology

Date de début :mars 27

Appliquer avant :avril 27 2021

Industrie : Technologie de l'information, Ordinateur et Logiciels, ,

Type :Temps plein

Description du poste

* Please note that due to the pandemic this role is currently 100% virtual. In the future, the role will be based in San Antonio, TX.*

We are looking for a dynamic Program Manager that can lead, communicate, and drive programs that impact and influence our global Employee Value Proposition (EVP) and Best Place to Work priorities.

In this role, you will lead internal-facing programs or multiple projects from start to finish and efforts to improve existing processes or programs and designs new systems or processes as required.


  • Responsible for strategy and execution of internal global EVP programs and ensuring alignment with Racker-facing programs and employee brand.
  • Drive talent attraction, engagement, and retention, DIB, and internal employee brand programs.
  • Create and maintain aligned experience and messaging across programs in all geographies
  • Create and deliver communications of Racker-facing HR Programs, such as DIB, Benefits, Comp, Performance, and TD for 'one voice' branding.
  • Heavy articulating internal and external communications.
  • Reviewing and fully understanding all program/project requirements (business and technical).
  • Collaborating with internal stakeholders as well as coordinating across functions, internally and externally, to ensure delivery within scope, budget & schedule.
  • Obtain a level of agility and influence others.
  • Developing, documenting and effectively communication business programs.
  • Evaluating and developing business processes and identifying areas where efficiencies may be gained.
  • Consistently delivering & providing FANTATICAL support.


  • Possessing a level of passion and the point of contact as the “champion” of leadership and for culture
  • Strong knowledge of coordinating and monitoring programs from initiation through delivery.
  • Experience managing large cross-functional programs significantly impacting the business.
  • Driving and executing a business initiative and offering knowledge of coordinating and monitoring programs from initiation through delivery.
  • Strong knowledge of all areas of business operations and organizational interactions.
  • Excellent time management, communications, decision making, presentation, human relations, and organization skills.
  • Trained in project methodologies or comparable industry experience.
  • Experienced in development of program planning elements, including scheduling, resourcing, communication, and implementation of plans.
  • Proficient with Visio and MS Office tools, including Word, Excel, and PowerPoint.
  • Able to multitask, pivot daily and work independently as needed.
  • Ability to communicate and influence leading volunteer groups.
  • Ability to apply various leadership skills and traits that create solutions and results to unexpected situations.
  • Ability to successfully work, influence, and promote inclusiveness in small groups.


  • Bachelor's degree AND 7 years project/program management experience required.
  • At the manager’s discretion, additional relevant experience may substitute for the degree requirement at a rate of 3 years experience for 1 year of higher education.
  • High school diploma/GED required.
  • Relevant industry experience with familiarity navigating situations is highly desired.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Position is available for remote work in the following states unless otherwise specified. Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

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