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Senior IT & Digital Project Manager

81 jours | Buffalo, New York, United States | New Era Cap

Senior IT & Digital Project Manager

81 jours | Buffalo, New York, United States | New Era Cap

New Era Cap

Date de début :janvier 26

Appliquer avant :février 26 2021

Description du poste

The Senior IT & Digital Project Manager is a key role on the IT leadership team, reporting to the CIO and is responsible for the leadership, coordination, implementation, execution, and control of global strategic technology projects at New Era Cap. A key facet of this role is partnering and establishing a deep level of trust, respect and accountability with a wide variety of internal business units (sales, operations, finance, marketing etc), as well as key stakeholders in our geographic territories outside of the U.S. The Senior Manager will establish these relationships and solidify her/his reputation through consistently delivering a high caliber of project management discipline through impeccable communications, stakeholder management, documentation, and level of personal accountability.

A dynamic, driven and empathetic listener, the Senior Manager is inquisitive by nature, an exceptional communicator across all levels of an organization, has an arsenal full of every day analogies for communicating technical concepts, and clearly demonstrates a personal brand of excellence that carries forward in all of their interactions.


• Lead the planning and implementation of programs including the implementation of new SaaS solutions for various internal business units, integrating them within our complex ecosystem of 3rd party applications

• Facilitate and ensure communications to business leadership and sponsors are comprehensive to facilitate program success

• Facilitate the definition of Business and IT approval of program or project scope, cost and schedule

• Forecast resource allocation requirements: define project tasks and resource requirements as key inputs into weekly IT forecast meetings

• Coordinate internal and external resources

• Define the responsibilities of parties involved in the program including customers, management, IT management, project team, vendors and others affected by the project

• Comply and enforce IT and Company-wide policies and procedures

• Execute program initiatives driving successful program completion including organizing and conducting program and project team meetings, program and project kick-off meetings and setting expectations related team meetings with sub-teams

• Manage program budget and internal program invoicing processes

• Develop Risk Plan, facilitate contingency plan actions and conduct regular Risk Analysis reviews

• Identify, track, monitor, escalate and communicate program-related issues, scope changes, variances and contingencies that may arise during the implementation of IT projects. Facilitate solutions with the appropriate customer(s)

• Ensure proper documentation and facilitate transition to support/service

• Complete close-out activities including program and project financial reconciliations, lessons learned

• Develop proposed budgets and manage operational costs; conduct near and long-term financial forecasts for expanded functionality/user base

• Establish and maintain regular written and in-person communications with the organization’s executives, stakeholders, department heads, and end users regarding pertinent project activities regarding cost, scope and schedule


• Qualification in project management or equivalent

• Experience with Project Managing large scale SaaS deployments

• E-commerce project management experience highly desired

• Managing distributed 3rd party development teams

• Demonstrated 5+ years’ experience with Agile methodologies

• Knowledge of theoretical with practical application of program and project management

• Knowledge of program and project management techniques and tools

• Proven experience in risk identification, management, and mitigation

• Proven experience in change management

• JIRA and Confluence software experience a plus


• Some high priority or strategic initiatives may require global travel (No travel anticipated in 2021, and thereafter up to 10%)

New Era Cap Co., Inc. is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws.

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